Privacy Policy
This Privacy Policy sets forth the principles and procedures by which Emmanuel Tours, a tour company based in Greece, collects, uses, stores, and protects the personal data of individuals engaging with our services. We are committed to safeguarding the privacy of our clients and to handling all personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation or “GDPR”) and applicable national laws.
By contacting us, booking a tour, or otherwise making use of our services, you consent to the processing of your personal data as described herein.In the course of providing our services, we may collect certain categories of personal data from our clients, including but not limited to full name, date of birth, email address, travel preferences, and any other information that may be required under Greek and EU law for the purpose of delivering tourism-related services. Such data may also include passport details or nationality, where necessary for travel arrangements or legal compliance.
The data we collect is used primarily for the performance of the services you have requested, including arranging accommodations, transportation, guided tours, and other travel-related activities. It is also used to fulfil our contractual obligations, respond to your inquiries, provide you with essential information regarding your booking, and comply with applicable legal and regulatory requirements.
We may also use your contact information to send you occasional marketing communications, such as a monthly newsletter featuring updates or offers related to our services. These communications are sent only with your prior consent, and you have the right to withdraw such consent at any time by contacting us at info@emmanueltours.gr or by following the opt-out instructions provided in our emails.
We rely on a combination of legal grounds for processing your data, including the necessity of processing for the performance of a contract, compliance with legal obligations, your explicit consent, and our legitimate interest in improving and promoting our services in a manner that does not override your fundamental rights and freedoms.
Our website uses cookies and related technologies to enhance your browsing experience, analyse traffic, and enable certain features. By continuing to use our website, you consent to the placement of cookies in accordance with our cookie usage practices. You may adjust your browser settings at any time to disable or manage cookies; however, doing so may affect your ability to access certain features of our site.
In the event that we need to transfer your personal data outside the European Economic Area (EEA), such as when working with third-party suppliers or service providers located abroad, we ensure that appropriate safeguards are in place in accordance with the requirements of the GDPR. This may include standard contractual clauses or verification that the recipient is located in a jurisdiction with adequate data protection laws.
Personal data collected through our services is retained only for as long as is necessary to fulfil the purpose for which it was collected, to comply with our legal and regulatory obligations, or to defend against potential legal claims. Once this period has lapsed, we ensure that your data is securely deleted or irreversibly anonymised.
You have a number of rights under the GDPR, including the right to access your personal data, request its rectification or erasure, object to or restrict its processing, and request portability of your data to another service provider. Where we process your data on the basis of your consent, you may withdraw such consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe your data protection rights have been violated.
We reserve the right to amend or update this Privacy Policy from time to time to reflect legal developments, operational practices, or improvements in our services. Any such changes will be posted on our website, and your continued use of our services after such changes are posted shall constitute your acceptance of the revised policy.
For any questions regarding this Privacy Policy or to exercise your rights, you may contact us at info@emmanueltours.gr.